Helperama respects your privacy. This policy explains what we collect, why we collect it and what we do with it.
What we collect
When you request a quote or contact us, we collect the information you choose to give us. That typically means your name, email address, phone number, postal code or service address, details of the product you want installed, and any photos you send.
When you visit the site, our hosting provider records standard technical information such as IP address, browser type and pages visited. This is used to keep the site running and to understand roughly how it is being used.
Why we collect it
- To prepare and send you a quote
- To schedule and carry out work you have booked
- To contact you about a job in progress
- To meet our legal and insurance obligations
What we do not do
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
Who we share it with
We use third-party services to run the site and the business, including form handling, email and review display. These providers process information on our behalf and only for the purposes described here.
How long we keep it
We keep quote and job records for as long as needed to service the work, honour the workmanship guarantee, and meet accounting and legal requirements.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email info@helperama.ca.
Cookies
The site uses cookies only where needed for functionality and basic analytics. You can block cookies in your browser settings, though some parts of the site may not work as intended.
Contact
Questions about this policy: info@helperama.ca or 647-915-8443.