Frequently Asked Questions

Please reach us at info@helperama.ca or at (647)915-8443 if you cannot find an answer to your question or need any additional information! We are here to help.

How long have you been in business?

Helperama has proudly served our customers with quality installation services since 2019, building a trusted reputation across the GTA.

Is anchoring needed on outdoor installs?

Yes, anchoring is highly recommended to ensure stability, safety, and durability, especially during adverse weather conditions.

Do I need to take down the canopy for my gazebo in the winter?

We highly recommend removing your gazebo canopy during winter to protect it from snow, ice damage, and extend its lifespan. Ask us about our seasonal maintenance packages to take the hassle out of taking off and putting back your canopy.

Do I need a base for my shed?

Yes, a proper base is essential for shed installations to provide stability, prevent moisture damage, and ensure longevity.

Are you insured?

Yes, Helperama is fully insured, giving you peace of mind and protecting you from liability throughout your project.

What is your workmanship guarantee?

We offer a comprehensive 1-Year Installation Guarantee. If any issues arise due to installation within one year, we'll promptly correct them at no additional cost

Do I actually have to pay tax?

Yes, as a registered and professional business, we are required to charge applicable taxes in accordance with Ontario and Canadian regulations.

Frequently Asked Questions

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